Privacy Policy

Overview

This policy explains what information Lutz Water Damage Restoration collects when you call the number shown on this website or browse it, and how that information is used. Using the website means you accept this policy.

Information collected

When you call, you may share your name, phone number, the address of the property and details about the water damage. When you browse, standard technical data such as browser type, device type and pages viewed may be logged for security and to keep the website working.

How information is used

Information you share is used to respond to your request for water damage help, to schedule and carry out the work you ask for, and to communicate with you about it. At your direction it may be used when working with your insurance carrier.

• Personal information is not sold.
• It is shared only with the people directly involved in responding to your request, or where the law requires it.

Call recording

Calls to the number on this website may be recorded for quality and training purposes.

Cookies and analytics

The website may use basic cookies and privacy-respecting analytics to understand which pages are useful. You can disable cookies in your browser settings.

Retention and security

Information is kept only as long as needed to respond to your request and meet legal or insurance requirements, and reasonable steps are taken to protect it.

Your choices

You may ask what information is held about you, ask for corrections, or ask for deletion, subject to legal and insurance obligations. Call the number below to make a request.

Contact

Questions about this policy: (888) 621-2041 or [email protected].